Privacy Policy

Effective Date: 01/08/2023

At Giaservice, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access our website (www.giaservice.dk) or use our services. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: We may collect personal information that you provide directly to us when you:

• Fill out forms on our website
• Contact us via email, phone, or other means of communication
• Use our services, including booking luggage transfer, junk removal, or moving services
• Subscribe to our newsletters or other marketing communications

The personal information we may collect includes, but is not limited to:

• Your name
• Contact details (email address, phone number, address, etc.)
• Payment information (credit card, billing address, etc.)
• Any other information you choose to provide to us voluntarily

1.2. Non-Personal Information: In addition to personal information, we may collect certain non-personal information automatically when you visit our website. This may include your IP address, browser type, device information, and usage data. This information is collected through cookies and similar technologies and is used to improve our website's functionality and user experience.

2. Use of Information:

2.1. Personal Information: We use the personal information we collect for the following purposes:

• To process and fulfill your requests for our services
• To communicate with you regarding your bookings, inquiries, or other requests
• To send you marketing and promotional materials (with your consent)
• To improve our website, services, and customer support
• To comply with legal and regulatory requirements

2.2. Non-Personal Information: Non-personal information is used for statistical purposes, to analyze trends, and to administer and improve our website. It is not linked to any identifiable individual and is used only in an aggregated form.

3. Disclosure of Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, IT service providers, or marketing agencies.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, safety, or property, or that of others.

4. Security:

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights:

You have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, or delete your data, as well as the right to object to or restrict certain data processing activities. To exercise your rights or if you have any questions or concerns about this Privacy Policy, please contact us at the email address provided below.

6. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the updated effective date.

7. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: Email: info@giaservice.dk

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.